艾米·摩尔
太平洋之后的成功
艾米·摩尔

毕业年份: 2012年公交车,2014年edu
主要: BSBA-Marketing
学生运动员: 垒球
当前位置: Diamond Level Sales Representative at Cintas Corporation, Brand Ambassador & 培训船长

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Competing to Win: From the softball diamond to Diamond level Sales Rep

艾米·摩尔 ‘12 BUS ‘14 EDU thrives in a competitive environment. The pressure to perform at a high level is familiar territory for Amy. 垒球 lured her to Pacific where she played an integral role as catcher. 艾米大学毕业后并没有立即放弃学业, as she was recruited to represent Great Britain on the country’s national softball team, spending several summers in Europe competing for a chance to go to the Olympics. And since 2017 she’s spent evenings or weekends catching line drive foul balls as a ball girl for the LA Dodgers.

We recently sat down for a virtual chat to catch up on her success with Cintas Corporation as she continues to capture wins in her professional sales journey. From her days as a young softball player selling the most candy to win a prize to her present-day achievements as a member of the Cintas President’s Club of top sales reps in the country, 艾米一直受到激励. Only five years into her sales career, Amy is performing at the top of her game. We asked her to share some of her secrets for capturing the Diamond Level recognition for the top spot on the Western Region sales leaderboard.

艾米销售奖

A few of the strengths that fuel Amy’s success are a laser focus on customer relationships and consistently delivering the highest level of service.

“I always loved talking with people and I think that's why I do so well in business. I have really good rapport building and I make sure that each customer I come into contact with feels like they're my only customer. There’s a part of me that was feeling guilty for being so successful when a lot of people were losing their jobs during the pandemic. I had to put things into perspective because we are providing what our customers really need. 我们帮助医院开放,保证学校安全。” by providing products that allowed them to be in compliance with safety protocols.

Amy described the mentorship that she had as a student and athlete at Pacific as key to her success during college. The support she gained through relationships with faculty in the business school and administrators and coaches in Tiger athletics provided Amy with a framework on which to shape herself as a mentor within the Sales organization at Cintas.

“我和我在Cintas的伙伴(学员)谈论这个问题. I tell them that you're going to fail a lot more than you're going to succeed in sales. 我从事的是一项运动,如果你击中 .你是一个非凡的球员. 但这意味着你10次中有7次不及格. I was able to transition my softball mindset and competitiveness, 我对胜利的渴望, 变成对销售成功的渴望. The moment a sales rep or anyone can be okay with failure is the moment that they're going to break through and succeed. Having a strong mentality and my competitiveness is what's made me successful.” 作为培训队长和新销售代表的导师, 它是在分享经验教训, 鼓励学员摆脱拒绝, and reminders that the sun will rise tomorrow even if you’ve had a difficult day or week, 艾米传授给她的Cintas学员.

俗话说,努力工作不会被忽视. Top performers in any function of an organization are often tapped for new assignments. Amy recently transitioned from the facility service rental division of Cintas where she was in a comfortable top performer spot onto a new team in the uniform division at the request of regional leaders. This means going after an entirely new client base and building up her business again from scratch. In this ‘hunter’ sales role Amy is challenged to bring in new business and get product into the account before passing it over to her service team for ongoing account management. Taking on this challenge was a forward-looking strategic career decision that gives Amy experience in a key business unit 和更多的 visibility for future growth opportunities.

“I'm a big believer in surrounding yourself with people (who) lift you up. I will continue to reach out to successful like minded partners. 我要继续做真实的自己. 我肯定会在Cintas待很长一段时间.”

It is estimated that up to 50% of US college graduates are likely to work in sales at some point in their careers (哈佛商业评论, 2016). At the 埃伯哈特商学院 we typically see 20-30% of our graduates land their first job in sales across a wide range of industries including financial services, 工业产品/服务, 食品和饮料, 技术, 专业服务, 和更多的. 预计这一趋势将持续下去, we asked Amy for any advice she could share with Class of 2021 graduates based on her success in building a professional sales career at Cintas.

“I would encourage new graduates to find a company that offers an entry level training program where you get exposure to different aspects of the business including sales. This allows you to dip your toes in and see where your skills fit best. And just reach out and talk to people who are in careers that look interesting and learn from them.”

We love to celebrate and highlight the professional successes of our alumni and hope Amy’s story sparks inspiration for you, 太!

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